English in Workplace # 2 “Business Telephone Calls in English”



• Good morning/Good afternoon. [Company name], [your name] speaking, how may I help you?

กรณีผู้ติดต่อไม่อยู่ และ ต้องการฝากข้อความ
• I’m afraid he/she’s not available at the moment. Can I take a message?
• I’m sorry, she/he’s not here today. Can I take a message?

กรณีไม่ได้ยินเสียงผู้พูด / สัญญาณไม่ดี
• Sorry, I can't hear you very well.
• Could you speak a little more loudly please?
• Would you mind speaking a little more slowly?
• Can I call you back, please? It looks like we have a bad connection.

• Could you put me through to [Name] please?
• I'll put you through now.

การวางสาย / จบบทสนทนา
• Thank you for calling.
• Thank you for your time.
• Thank you very much for your help.

เกร็ดความรู้กับธรรมนิติ :  English in Workplace # 2 



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